Sales CRM

Pipeline, Leads & Tasks for Eterna.

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Dashboard

Booking funnel
Where every lead currently sits in the pipeline.
Leads over time, by source
Fresh leads, project-wise
Needs attention
Leads by source

Pipeline

Leads

Date ▼ Name ▼ PhoneEmailMessage Source ▼ Campaign Status ▼ Quality ▼ Assigned to ▼ Feedback / Callback

Customers

DateNamePhoneEmailProjectStatusSite VisitAssigned toDeal Value

Projects

Inventory

Available Blocked Booked

Incentives & Commission

All payout records
DateRecipientLeadProjectBasisAmountStatusActions

Sales Team performance

Broker performance

Site visits

Group by

Tasks

Reports

Report logs

SentStatusLeadsRecipientsError

WhatsApp

Every WhatsApp conversation the CRM has any part in — these never appear in anyone's phone WhatsApp app, since Cloud API messages only exist through this inbox. No auto-replies here; every reply below is sent by a person on your team.

Settings

Daily report email
Follow-up & site-visit calendar
Subscribe to this URL in Google Calendar (Other calendars → From URL), Outlook, or Apple Calendar to see every open follow-up task and upcoming site visit as reminders — no Google login or approval needed on either side, since it's a plain link the calendar app checks periodically (roughly every 12–24 hours, not instant).
Regenerate link (breaks anyone already subscribed on the old one)
WhatsApp (Meta Cloud API)
Automated site-visit/booking/follow-up messages, a WhatsApp ping to your team on every new lead, and a per-lead chat history — once these are filled in. The business phone number itself can be added later; everything else can be set up now.
Meta lead forms → project
This Facebook Page can run ads for more than one project (e.g. Eterna and KGP GreenWood share it). Assign each Instant Form to a project here so its leads land in the right place automatically — without an assignment, a new lead from that form is left unassigned rather than guessed at.
FormStatusProject
Add a form manually
Only needed if a form doesn't show up in the list above (e.g. permission gaps) — paste its Form ID from Meta Ads Manager.
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